Event Terms & Conditions

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1. Definitions

“Event” – The conference, show, or gathering for which tickets are sold.

“Organiser” – , the legal entity hosting the Event.

“Ticket-holder / Purchaser” – Any person or company that buys a ticket for the Event.

“Cancellation Request” – A written request by the Ticket-holder to cancel one or more tickets, sent via the official support channel (e-mail or ticketing portal).

2. Ticket Types & Access

1. The Organiser offers multiple ticket tiers (e.g., Elite, General, Student).
2. Each ticket grants the bearer the specific benefits and venue access listed on the official sales page.
3. Tickets are personal but may be transferred once free of charge, provided the Organiser receives written notice at least 7 days before the Event.

3. Payment Terms

1. Full payment is due at the time of purchase unless otherwise stated.
2. All prices are exclusive of any applicable taxes, duties, or bank charges, which remain the responsibility of the Purchaser.

4. Cancellation & Refund Policy

All dates refer to the Event start date of 2 March [Year] (00:00 local venue time).

*Processing fees charged by payment providers are non-refundable.

How to cancel:

• Send a Cancellation Request with your order number and full name to support@example.com.
• The timestamp of the e-mail (or ticketing-portal submission) determines the applicable refund tier.
• Approved refunds are processed to the original payment method within 14 business days.

5. Event Changes, Postponement & Force Majeure

1. The Organiser may change the venue, schedule, or line-up for reasons beyond reasonable control.
2. In the event of postponement, all tickets automatically transfer to the new date. Purchasers unable to attend the rescheduled Event may request a refund within 14 days of the announcement; the refund schedule in Section 4 applies.
3. If the Event is cancelled outright, the Organiser will refund the ticket price in full within a reasonable timeframe.
4. The Organiser is not liable for costs incurred by Ticket-holders (e.g., travel or accommodation) due to any change or cancellation.

6. Videography & Interpretation

• Professional videographers and interpreters are welcome only with prior written approval from the Organiser.
• Equipment specifications, on-site access, and credentialing details will be provided upon approval.
• Crew members must comply with all venue safety regulations and insurance requirements.

7. Code of Conduct & Liability

1. Ticket-holders must follow all venue rules, security instructions, and local laws.
2. The Organiser reserves the right to refuse entry or eject any person for unsafe, disruptive, or illegal behaviour without refund.
3. Attendance is at the Ticket-holder’s own risk. The Organiser, its affiliates, and contractors accept no liability for personal injury, loss, or damage to property except where mandated by law.

8. Data Protection

Personal data is processed in accordance with applicable data-protection legislation and the Organiser’s Privacy Policy, available on the official website.

9. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by the laws of [Jurisdiction]. Any dispute arising out of or in connection with them shall be submitted to the exclusive jurisdiction of the courts of [City, Country].

By purchasing a ticket, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.